Centrav Resources

4 Profit-Killing Myths about Selling Airfare

In the early days of the airline industry, a travel agent’s main source of revenue was through commissions. When the airline industry cut commissions in 2002, travel agents were driven to become more...

7 Characteristics of a Successful Travel Agent

Do you have what it takes? The travel industry is not for the faint of heart. You must daily tap into both sides of your brain — your creative side and your logical side — in order to recommend...

How to Build a Winning Company Culture

What is company culture and why is it important? A definition of culture as listed by Merriam-Webster is, “the set of shared attitudes, values, goals, and practices that characterizes an institution or...

9 Ways to Celebrate Your Clients

As a travel agent in a highly digital world, your greatest competitor is the online booking industry. Your greatest advantage is that you are living, breathing, highly-qualified human being. You know your...

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