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Post Ticketing Procedures
The Refund Process

The Refund Process

< 1 min read

Updated on November 5, 2025

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Schedule Changes Estimate Cost to Upgrade a Ticket

Search

5

Searching for Specific Airlines and Alliances
Multi City or Open Jaw Itineraries
Excluding Basic Economy From Search
Min-Max Connection Times
Force a routing / Different origins fly together

Booking

8

How to Filter Results
How to Edit Your Itinerary
Sort Flights After Search
How To Book An Infant
Cancel a Booking Before It’s Ticketed
Only Show Fares With This Outbound or Return
Booking Mixed Cabins – Business and Economy
Child Booking – Adult on separate record

Manage My Bookings

10

Filter These Bookings
Make Another Booking Like This
Send This Itinerary to Trip Builder
Add Frequent Flier Number
Wheelchair and Meal Requests
How To Protect Your Commission
Add a logo to my profile
Send a traveler quote
Add Profit to a Consolidator Fare
Add Profit to a Published Fare

Payments

6

Receipts
Credit Card Payment
Electronic Payment
Multiple Credit Card Split Payment
Pay For My Trip & P4MT.COM
Bundled Credit Card Payment

Post Ticketing Procedures

7

Voiding A Ticket
Name Correction for Ticketed Passenger
Cancel Ticketed Booking (or divide/split/partial)
Request Itinerary Exchange
Estimate Cost to Upgrade a Ticket
The Refund Process
Schedule Changes

Trip Builder

2

What is Trip Builder?
Send This Itinerary to Trip Builder

General Information

7

How To Get Seat Assignments
How to Find Baggage Policies
Passenger Names
Introduction to NDC
Getting Paid (Commissions)
Codeshare Flights
Fare Families

Centrav.com gives travel advisors access to millions of discounted airfares with a simple point-and-click method of booking. Centrav has served the travel agent community since 1988, and today our industry-leading technology provides great airfares to destinations all over the world. You can book your client’s domestic air travel as well! With access to hundreds of airlines you can always find the air schedule your client needs at Centrav.com.

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